phjj Casino — Privacy Policy

01 Data Controller

phjj Casino (operating at phjj.club) is the data controller responsible for the personal information of Players and visitors collected through the phjj Casino platform. For all data protection enquiries, please contact us at [email protected] or via the 24/7 live chat widget available on any phjj Casino page.

phjj Casino processes personal data in accordance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines (PDPA), and its Implementing Rules and Regulations. We are committed to upholding the principles of transparency, legitimate purpose, and proportionality in all personal data processing activities.

02 Data We Collect

phjj Casino collects personal data through several channels: account registration, identity verification (KYC), financial transactions, gameplay activity, and use of the phjj Casino website and platform. The categories of data we collect are set out below.

Data Provided Voluntarily. Most personal data is provided directly by Players during registration, KYC, and use of the phjj Casino platform. Where data collection is optional (e.g., email address), this will be indicated at the point of collection.

Automatically Collected Data. Technical data is collected automatically when you access phjj Casino. This is necessary for platform security, fraud prevention, and service delivery.

03 How We Use Your Data

phjj Casino uses personal data only for the purposes set out below. We do not use personal data for purposes incompatible with those stated without first obtaining the Player's consent or establishing another lawful basis under the PDPA.

• Account Management: Creating, maintaining, and administering Player accounts on phjj Casino, including login authentication and account security.
• KYC & Age Verification: Verifying that Players are 21 years of age or older and confirming identity in compliance with PAGCOR regulations and our legal obligations.
• Payment Processing: Processing deposits and withdrawals via GCash, Maya, BPI, BDO, and other accepted payment methods. Financial data is processed to execute transactions accurately and securely.
• Game Service Delivery: Providing access to phjj Casino's games, maintaining game session integrity, processing bet outcomes, and crediting winnings.
• Responsible Gaming: Monitoring Player activity to identify indicators of problem gambling behavior, applying self-imposed limits, and enforcing exclusion requests.
• Fraud Prevention & AML Compliance: Detecting and preventing fraud, money laundering, account takeover, bonus abuse, and other prohibited activities. This includes automated transaction monitoring and manual review.
• Legal & Regulatory Compliance: Meeting phjj Casino's obligations under PAGCOR regulations, the Anti-Money Laundering Act (AMLA), the Data Privacy Act of 2012, and other applicable Philippine laws.
• Customer Support: Responding to Player enquiries, complaints, and responsible gaming requests via live chat and email support.
• Service Improvement: Analysing aggregated, anonymised usage patterns to improve the phjj Casino platform, game library, and user experience.
• Direct Communications: Sending OTP codes, account notifications, deposit confirmations, and withdrawal receipts to the Player's registered mobile number. Promotional messages are only sent with the Player's explicit consent.

04 Legal Basis for Processing

phjj Casino processes personal data on one or more of the following legal bases as recognised under the Philippine Data Privacy Act of 2012:

• Contractual Necessity: Processing required to enter into and perform the contract between phjj Casino and the Player, including account registration, game access, and financial transactions.
• Legal Obligation: Processing required to comply with Philippine law, including PAGCOR licensing conditions, AMLA transaction monitoring, and age verification requirements.
• Legitimate Interest: Processing necessary for fraud prevention, platform security, responsible gaming monitoring, and service improvement, where these interests do not override the rights and freedoms of Players.
• Consent: Where processing is based on consent (e.g., sending promotional communications), Players have the right to withdraw consent at any time by contacting phjj Casino support.

05 Data Sharing & Disclosure

5.1 No Sale of Personal Data. phjj Casino does not sell, rent, or trade personal data of its Players to any third party for marketing or commercial purposes. This is an absolute commitment.

5.2 Service Providers. phjj Casino shares personal data with carefully selected third-party service providers who process data on our behalf under contractual data processing agreements. These providers include: payment processors (GCash, Maya, BPI, BDO), KYC verification technology providers, game software providers (JILI, Pragmatic Play, PG Soft), and cloud hosting infrastructure providers. All service providers are contractually bound to process data only as instructed by phjj Casino and to maintain appropriate security standards.

5.3 Regulatory Disclosure. phjj Casino is legally obligated to disclose certain Player data to Philippine regulatory authorities, including PAGCOR, the Anti-Money Laundering Council (AMLC), and law enforcement agencies, where required by law or court order. Such disclosures will be made without prior notice to the Player where legally required.

5.4 Corporate Transactions. In the event of a merger, acquisition, or sale of all or substantially all of phjj Casino's assets, Player data may be transferred to the acquiring entity, subject to the same privacy protections as set out in this Policy.

06 International Data Transfers

Some of phjj Casino's service providers — including game software providers and cloud infrastructure partners — may be located outside the Philippines. Where personal data is transferred internationally, phjj Casino ensures that such transfers are subject to appropriate safeguards, including contractual data processing agreements that impose data protection standards at least equivalent to those required by the Philippine Data Privacy Act of 2012.

Players who require further information about the safeguards applied to international transfers of their personal data may contact phjj Casino's data protection team at [email protected].

07 Data Retention

phjj Casino retains personal data for the minimum period necessary to fulfil the purposes for which it was collected, subject to any legal or regulatory requirements mandating longer retention. Specific retention periods are as follows:

• Account and KYC data: Retained for the duration of the account relationship and for a minimum of five (5) years following account closure, as required by PAGCOR and AMLA record-keeping obligations.
• Transaction records: Retained for a minimum of five (5) years in compliance with Philippine anti-money laundering regulations.
• Gaming session data: Retained for a minimum of two (2) years for dispute resolution and regulatory audit purposes.
• Support communications: Retained for two (2) years from the date of the last interaction, or longer where required for ongoing dispute resolution.
• Technical / log data: Retained for twelve (12) months for security and fraud prevention purposes, then aggregated and anonymised.

Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised in accordance with phjj Casino's data destruction procedures.

08 Cookies & Tracking Technologies

phjj Casino uses cookies and similar tracking technologies on the phjj.club website and platform. Cookies are small text files stored on your device that help us deliver and improve our services.

Categories of Cookies Used:

• Strictly Necessary Cookies: Required for the basic operation of phjj Casino — including login session management, security tokens, and load balancing. These cookies cannot be disabled without impairing platform functionality.
• Functional Cookies: Remember Player preferences such as language settings, last viewed game category, and responsible gaming reminder configurations.
• Analytical Cookies: Collect anonymised data about how Players use phjj Casino — pages visited, session duration, and game navigation patterns — to help us improve the platform. No personally identifiable information is included in analytical data.
• Security Cookies: Detect and prevent fraudulent login attempts, account takeover activity, and automated bot access.

phjj Casino does not use third-party advertising cookies or behavioral targeting cookies. Players may manage non-essential cookie preferences through their browser settings. Disabling strictly necessary cookies will affect the functionality of phjj Casino.

09 Your Rights Under Philippine Law

As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights with respect to personal data held by phjj Casino:

• Right to be Informed: You have the right to be informed of how your personal data is being collected, processed, and used. This Privacy Policy constitutes phjj Casino's fulfilment of this obligation.
• Right to Access: You may request a copy of the personal data phjj Casino holds about you, including a description of the purposes for which it is processed.
• Right to Correction: You may request that inaccurate or incomplete personal data held by phjj Casino be corrected or updated.
• Right to Erasure / Blocking: You may request the deletion or blocking of your personal data where it is no longer necessary for the purpose for which it was collected, subject to phjj Casino's legal retention obligations.
• Right to Data Portability: You may request a copy of personal data you have provided to phjj Casino in a structured, commonly used, machine-readable format.
• Right to Object: You may object to processing of your personal data based on legitimate interest, including direct marketing communications.
• Right to Lodge a Complaint: You have the right to lodge a complaint about phjj Casino's data processing practices with the National Privacy Commission (NPC) of the Philippines.

To exercise any of the above rights, contact phjj Casino's data protection team via live chat (available 24/7) or by email at [email protected]. phjj Casino will respond to all data rights requests within 15 business days.

10 Children's Privacy

phjj Casino is strictly prohibited to persons under the age of 21 years. phjj Casino does not knowingly collect, process, or retain personal data from persons under 21. Where phjj Casino discovers that personal data has been collected from a person under 21, that account will be immediately closed, all data will be deleted, and any funds held in the account will be returned to the verified payment source. Parents or guardians who believe a minor has accessed phjj Casino should contact support immediately at [email protected].

11 Security Measures

phjj Casino employs a multi-layered security architecture to protect personal data from unauthorized access, disclosure, alteration, or destruction. Key security measures include:

• 256-Bit SSL Encryption: All data transmitted between Players' devices and phjj Casino servers is encrypted using TLS 1.2 or higher with 256-bit AES encryption.
• Database Encryption: Sensitive personal data — including government ID numbers and payment account references — is stored in encrypted form in phjj Casino's databases.
• Access Controls: Access to personal data is restricted to phjj Casino personnel who require it for their specific role. Role-based access controls and audit logging are enforced on all data systems.
• Two-Factor Authentication: All phjj Casino staff accounts with access to Player data are protected by mandatory two-factor authentication.
• Penetration Testing: phjj Casino conducts periodic security assessments and penetration tests to identify and remediate vulnerabilities in its platform and data infrastructure.
• Incident Response: phjj Casino maintains a documented data breach response procedure. In the event of a data breach affecting Player personal data, phjj Casino will notify affected Players and the National Privacy Commission in accordance with applicable Philippine law.

Notwithstanding these measures, no online platform can guarantee absolute security. Players are encouraged to use strong unique passwords and enable Two-Factor Authentication on their phjj Casino accounts.

12 Third-Party Services

The phjj Casino platform integrates with third-party services to deliver its full range of features. These include payment gateways (GCash, Maya, BPI, BDO), game software providers (JILI, Pragmatic Play, PG Soft), and KYC verification services. Each of these providers operates under its own privacy policies and data protection commitments.

phjj Casino's Privacy Policy applies to data processed directly by phjj Casino. When Players interact directly with third-party services — for example, within the GCash or Maya app to complete a deposit — the privacy practices of those third parties apply. phjj Casino is not responsible for the data practices of third-party services beyond what is governed by phjj Casino's data processing agreements with those providers.

13 Amendments to This Policy

phjj Casino reserves the right to update this Privacy Policy at any time to reflect changes in law, regulatory requirements, or phjj Casino's data processing practices. Material changes will be communicated to Players via their registered mobile number and through a prominent notice on phjj Casino at least 7 days before the change takes effect. The "Last Updated" date at the top of this Policy will be revised accordingly. Continued use of phjj Casino after the effective date of an updated Privacy Policy constitutes acceptance of the revised Policy.

14 Contact & Complaints

For all data privacy enquiries, access requests, or complaints relating to phjj Casino's data processing practices, please contact us through the following channels:

• Live Chat: Available 24/7 via the chat widget on any phjj Casino page. Reference "Data Privacy Request" when initiating the chat.
• Email: [email protected] — subject line: "Privacy Request".

phjj Casino will acknowledge all data privacy requests within 2 business days and provide a substantive response within 15 business days.

If you are not satisfied with phjj Casino's response to a privacy complaint, you have the right to lodge a complaint directly with the National Privacy Commission (NPC) of the Philippines, the independent government body responsible for administering and enforcing the Data Privacy Act of 2012.